RETURN POLICY

RETURN POLICY
 

WHAT ITEMS ARE RETURNABLE?

  • Within 15 days of delivery of your shipment
  • In original condition
  • Unused product
  • If you ever receive any defective products please contact us within 48 hours 

 

WHAT ITEMS ARE NON-REFUNDABLE?

  • Free gifts or promotional items

ARE THERE ANY CHARGES FOR RETURN?

  • There are no charges for return
  • Opened used items that are returned will have a 20% restocking fee
  • Original shipping charges are non-refundable
  • If your return is above $50 you might want to consider tracking
  • You are responsible for return shipping charges
  • We can provide a pre-paid label to Canada and US customers for a fee.

 

HOW DO I RETURN?

  • To start a return click on the link below and fill out the form
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

HOW SOON WILL I GET MY REFUND?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

START A RETURN