WARRANTY

12-Month Warranty for Quality-Related Issues

● Requests within country of purchase

We will take care of all quality-related issues with a REPLACEMENT including any return shipping costs. Please note: Any provided shipping labels must be used within 10 days of purchase.

● Requests from outside country of purchase

We will take care of all quality-related issues with a REPLACEMENT. International shipping costs must be covered by the customer.

FAQs:

1. What isn’t covered by the warranty?

 

● Improperly operated devices

● Lost or stolen products

● Purchases made over 12 months ago (unless otherwise stated)

● Free products

2. When does the warranty begin?

It begins the day you place your order.

3. How do I claim the warranty?

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at info@cable29.com

6. Will the warranty be renewed if my product is replaced?

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.